Safety and Emergencies



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Safety in any major city is about common sense, information and awareness, and Joburg is no exception. Be aware of your surroundings, keep your valuables close by and try and look like you know where you are going. If you are driving keep any valuables safely locked away in the boot. Also be aware of ATM card cloning scams. Don’t accept help from strangers at ATMs and try to use machines which are located inside banks. If taking a tour of the city, use registered and accredited tour Guides.

Police Department (JPMD), Gauteng Traffic Department and SA Police Service (SAPS) wear service and rank insignia as well as a name badge. If approached you have the right to request to see the officer’s identity card. From a cellphone dial 112 (toll-free) to be connected to a national 24-hour emergency call centre who will connect you to the service closest to you. You can also call 10111 for emergencies requiring immediate police assistance or 10177 for emergency fire and ambulance services (toll-free call from a landline, cellphones charged at normal rates). For private emergency medical services dial 082 911 for Netcare 911’s 24-hour operations centre, or 084 124 for ER24.